Patient information

We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.

We accept all forms of government insurance from the U.S., Canada and other countries. We also accept Medicare, Medicaid, Civilian Health and Medical Program of the Uniformed Services (CHAMPUS), and workers compensation.

Advance directives are legal documents that allow you to give directions for your future medical care. Advance directives help you protect your right to request or refuse care.

We respect the dignity and pride of each individual we serve. We want our patients to be informed of their rights, responsibilities, and have access to contacts for complaints and grievances.

Simply said, we put patients first at Timpanogos Regional Hospital in Orem. We sincerely care for every patient and their family members as if they were part of our family.

That means we will deliver high–quality healthcare while paying personal attention to you. We will do our best to anticipate and meet your individual needs while making you as comfortable as possible.

Each of us recognizes the importance of caring for the whole patient, and not only focusing on the heath concern that brought him or her to our hospital. That's why we are committed to showing compassion and simple kindness whenever we interact with our patients and their families.

We are dedicated to high-quality care and healing at Timpanogos Regional Hospital in Utah County. Our entire team promises to put you and your wellbeing first at all times.

At Timpanogos Regional Hospital, we are united in promising to do the following for each and every patient:

• Greet you promptly and courteously
• Treat you as a person, with dignity and respect
• Respond to your needs in a timely manner
• Show you that we sincerely care by listening and valuing your concerns, and resolve them to the best of our ability
• Include you as an active member of our healthcare team
• Discuss all decisions regarding your health care with you, and your family if you desire
• Promptly provide you with the most accurate information available
• Provide you with a safe and secure healing environment

Timpanogos Regional Hospital began its existence as a small community hospital in Orem. Over the last 13 years, Timpanogos Regional Hospital has grown exponentially. We have added a cardiac program to our list of services as well as a Level III Neonatal Intensive Care Unit (NICU) since we first opened our doors. Recently, we earned a 5–Star rating from HealthGrades (an independent party ranking hospitals in 19 states) in our ability to care for stoke patients.

We have made positive improvements to our hospital. We have added the third and fourth floor to accommodate more patients. It has been through changes in processes, investments in patient safety, and expansion of services that have simply enhanced the care giving provided by the good people of Timpanogos Regional Hospital.

We are the first hospital in Utah County to add the da Vinci^® Surgical Robot to our surgical suite. We began performing robotic–assisted surgery on November 1, 2010–we have performed more than 200 hysterectomy, prostatectomy, and other general surgeries. We are committed to get our patients back to normal life as soon as we can.

If you need Emergency Services, our ER has some of the shortest wait times around. On average, you will be seen by one of our board–certified physicians in less than 30 minutes. You won't spend hours waiting to be seen. We’ll get you in, and get you on your way to recovery just as fast as we can.