September 30, 2020
Ogden Regional Medical Center is pleased to announce it has been named a 2020 Guardian of Excellence Award® winner by Press Ganey. The Guardian of Excellence Award recognizes top-performing health care organizations that have achieved the 95th percentile or above for performance in Patient Experience.
The Press Ganey Guardian of Excellence Award is a nationally recognized symbol of achievement in health care. Presented annually, the award honors clients who consistently sustained performance in the top 5% of all Press Ganey clients for each reporting period during the course of one year.
A comprehensive cancer treatment program combined with skilled physicians and compassionate team members who care for patients like family helped to achieve the high Press Ganey scores received by The Cancer Treatment Center at Ogden Regional.
"I'm pleased that our team has received this award, because it reflects our dedication to our cancer patients." Say Bryna Gunderson, director of cancer treatment at Ogden Regional. ""This recognition demonstrates our commitment to the care and improvement of patient's lives."
"The caregivers and staff of Ogden Regional Medical Center touch the lives of patients and their families in profound ways," said Patrick T. Ryan, Chairman and Chief Executive Officer, Press Ganey. "This award reflects their deep commitment to listening to the voices of their patients and our shared mission to reduce suffering and improve the safety, quality, and experience of patient-centered care. I continue to be humbled and inspired by their heroic efforts to care for patients in the face of the uncertainty, stress, and fear brought on by the COVID-19 pandemic. Press Ganey is proud to partner with them in this noble work and we congratulate them on this tremendous achievement."
According to Mark Adams, chief executive officer at Ogden Regional Medical Center, "This award represents an important recognition from the industry's leader in measuring, understanding, and improving the delivery of care. Moreover, this award is recognition for our colleagues who strive to ensure the healing, hope and comfort of our cancer patients, each and every day. We are proud to be recognized with this prestigious award."