MountainStar Health November 05, 2016

Four MountainStar hospitals were among only 12 in Utah to achieve an “A” Safety Score in the Fall 2016 update, assigned by The Leapfrog Group. Brigham City Community Hospital, Lakeview Hospital, Mountain View Hospital and Timpanogos Regional Hospital each achieved top honors in the group’s biannual Leapfrog Hospital Survey.

An A grade recognizes exemplary performance in consistently meeting national evidence-based guidelines that ensure patient safety. Letter grades are assigned after assessments of data related to any occurrences of medical errors, accidents, injuries and infections in more than 2,600 U.S. hospitals. In Utah, 23 hospitals are included in The Leapfrog Group biannual assessments.    

Timpanogos Regional Hospital has achieved a total of seven A grades since the Safety Score was launched in 2013.  This is the third time that Lakeview Hospital has earned the top grade since the annual survey began. Mountain View Hospital has accomplished the top safety score three times in a row and Brigham City Community Hospital has attained an A grade in two consecutive surveys.

Several initiatives contribute to the high level of patient safety at MountainStar hospitals:

  • Computer medication management: ensures that patients are given the right medicine, in the right dosage, and at the right time. Every hospitalized patient wears a bar-coded bracelet that the nursing staff scans every time medications are administered. 
  • Computerized Physician Order Entry: electronically processes physician orders for patient care. This tool has proven to reduce inaccuracies that may result from illegible handwriting, decrease medical errors, reduce costs — and ultimately save lives.
  • Hugs® security system: continuously monitors small electronic devices placed on every newborn and pediatric patient. It sounds an alarm while locking elevator and stairwell doors if a baby or hospitalized child is taken outside of the secure area.
  • Multidisciplinary safety committees: broaden the scope and depth of experience brought to patient safety improvement initiatives
  • Participation in a Joint Commission project to reduce surgical site infections
  • Patient safety leaders: perform quarterly rounds at the hospital and review compliance with and the effectiveness of all safety regulations.
  • Yearly safety training: all employees and volunteers are required to complete this course and pass a detailed test.

“In the fast-changing health care landscape, patients should be aware that hospitals are not all equally competent at protecting them from injuries and infections,” said Leah Binder, president and CEO of The Leapfrog Group. “We believe everyone has the right to know which hospitals are the safest and encourage community members to call on their local hospitals to change, and on their elected officials to spur them to action. States that put a priority on safety have shown remarkable improvements.”

The Hospital Safety Score uses 30 measures of public hospital safety data to determine a single letter grade. Each safety grade indicates how well hospital staff members protect patients from keeping patients safe from preventable harm and medical errors. In its Fall 2016 update, The Leapfrog Group assigned the following safety scores to 2,633 U.S. hospitals included in its survey:

  • 844 earned an A
  • 658 earned a B
  • 954 earned a C
  • 157 earned a D
  • 20 earned an F

The Leapfrog Hospital Safety Grade is calculated by top patient safety experts, peer reviewed, fully transparent and free to the public. A full description of the data and methodology used in determining grades is available online at This site provides a list of hospital rankings by state and information on how people can protect themselves and loved ones during a hospital stay.