We are dedicated to keeping our communities informed regarding emergent situations that may impact patient care.


Latest notification

See below for specific information regarding a MountainStar Health location in your area.

Brigham City Community Hospital

In order to protect our patients, visitors, physicians and caregivers from the spread of the coronavirus (COVID-19), we are enacting a modified hospital visitor policy.

One visitor will be allowed for those admitted for inpatient services. Badges will be given to visitors indicating the room number of the patient they are visiting. One visitor will also be allowed to accompany patients accessing same-day medical services, and a partner and coach will be allowed for obstetric patients.

Cache Valley Hospital

In order to protect our patients, visitors, physicians and caregivers from the spread of the coronavirus (COVID-19), we are enacting a modified hospital visitor policy.

No visitors allowed at this time. Exceptions will be made for OB patients, Pediatric patients, and end of life situations.

Lakeview Hospital

Visitor Policy:

  • Patients in Med/Surg, Ortho and the ICU are allowed two visitors at a time from 8am-8pm. No overnight visitors allowed.
  • Patients in the Emergency Room are allowed two visitors.
  • Laboring mothers are allowed two support individuals.
  • The visiting hours for the adult behavioral health unit are 7-8pm and the gero behavioral health unit from 2-5pm.
  • Outpatients can have one visitor accompany them to their appointment.
  • COVID positive patients are not allowed visitors. Virtual visitation options are available.

Visitors are required to:

  • Check in and out with the front desk.
  • Wear their mask over their mouth and nose at all times.
  • Be 18 or older.
  • Be screened upon entrance for temperature, COVID symptoms, exposure and testing history.
  • Use hand sanitizer upon entrance and frequently during their visit.
  • Stay in the patient’s room and not wander or walk through the hospital unless you are leaving. (Use the call light in the room if you have needs or need to talk to a staff member. You are welcome to use the patient restroom.)

Lone Peak Hospital

Updated on May 25, 2021

Our commitment to the safety of all our patients, colleagues, and our community is our top priority. One way we reduce the risk of exposure to COVID-19 is by implementing visitor guidelines.

To enter into Lone Peak Hospital, visitors must –

  • Be over the age of 18. Minors under the age of 18 may not visit unless they are seeking care for themselves.
  • Be healthy. Visitor must be free of COVID-19 symptoms which include:
    • Fever or chills
    • Cough
    • Shortness of breath or difficulty breathing
    • Muscle or body aches
    • New loss of taste or smell
    • Sore Throat
    • Congestion or runny nose
    • Nausea or vomiting
    • Diarrhea

    In addition, visitors must not have been exposed to others with COVID-19 or suspected to have COVID-19 in the past 14 days.

  • Wear a mask. Per national CDC guidelines, masks that cover both nose and mouth must be worn in the hospital setting. If you do not have a mask, please ask any Lone Peak Hospital employee to get one for you.
  • Wash their hands or use alcohol sanitizer before entering and after leaving our hospital to prevent the spread of viruses on high-touch areas.
  • Maintain social distance from others while in the facility. This includes staying six feet away from other guests.
  • Not linger before or after visiting. When visiting go directly to the patient’s room and after your visit, please exit the hospital immediately.
  • If visiting with a COVID-19 positive patient or patient who is under investigation for COVID-19,
    • Up to two designated visitors
    • Visitors must wear appropriate personal protective equipment (PPE) at all times
    • Visitors must not have current COVID-19 symptoms, AND
    • Visitors must provide proof of complete COVID-19 vaccination (more than two weeks after second dose of Pfizer/Moderna, or after first dose of J&J, OR
    • Visitor can provide proof of prior positive COVID-19 test at least 14 days ago and within the past 90 days AND is recovered from COVID-19

Additional Visitor Guidelines by Department

Emergency Department

  • Only one healthy visitor per patient

Labor & Delivery

  • Two healthy designated visitors will be banded and allowed to enter the Labor and Delivery unit
  • A Doula will be considered one of the two visitors and must be healthy to enter the Labor and Delivery Unit

Surgical Services

  • Up to two healthy visitors to accompany patient. Visitors can wait in surgical waiting area.

Medical/Surgical, PCU, and ICU

  • Two healthy visitors at a time

Imaging

  • Up to two visitors will be allowed to accompany the patient

Pediatrics

  • Two healthy adult visitors

Please note: Exceptions will be made for end of life and comfort care patient circumstances.

We ask that you comply with these guidelines for the safety of each patient, visitor, physicians and all employees of Lone Peak Hospital. Failure to comply with these guidelines may potentially result in your removal from the hospital.

Mountain View Hospital Payson

We have moved to a more stringent level of visitor restrictions for the safety of our patients, staff and community members. We hope that persons who would normally have been able to visit, will understand the extreme importance of keeping their loved ones healthy during this unprecedented time. The new rules are as follows:

  • 1 visitor per patient, per hospital stay except in the following departments:
    • 2 parents may visit NICU patients at any time
    • 2 parents may stay with a pediatric patient
    • Laboring mothers may have their support person plus 1 other visitor
    • Visiting for COVID positive patients is only allowed remotely via technology
    • 1 visitor for a test, treatment or outpatient surgery.
  • NO visitors under 18 years old
  • Masks required on at all times
  • Visiting Hours 6:00am - 8:00pm

Exceptions to these guidelines require administrative approval, for example:

  • End of life situations
  • Emotional wellbeing
  • Patient disability or condition that requires additional family assistance--for example, communication for the sake of continuity of care.

We encourage, where possible, that persons utilize technology to connect with their loved ones in and out of the hospital. Thank you for supporting them at a distance during this challenging time!

Ogden Regional Medical Center

In an effort to continue avoiding the transmission of Coronavirus, while being sensitive to patient and family needs, Ogden Regional Medical Center’s visitation guidelines are as follows:

  • The minimum age for visitors is 18 years old.
  • Emergency Department patients may have one visitor stay with them, either in the patient’s room or in the waiting area.
  • A patient having an overnight stay in the hospital who has not been diagnosed with COVID-19 and is not being tested for COVID-19 may have one visitor in the room at a time. If there are multiple visitors, they should rotate their visitation and exit the facility and not congregate in public areas within the hospital.
  • Patients who have been diagnosed with or who are being tested for COVID-19 are not allowed to have visitors. However, we understand the importance of loved ones to someone in the hospital and we encourage use of our electronic visitation options. For more information, contact: 801-479-2127.
  • Patients having outpatient or surgical procedures:
    • May bring one support person with them who can wait in the hospital as long as they can maintain a social distance of 6 feet from others and wear a mask continually while in the hospital. Be advised that some of our waiting areas are small, and will not accommodate large numbers of people, so we recommend making other arrangements for waiting. We are happy to notify the patient’s support person when the procedure is complete so they can return to the hospital.
    • For patients having a procedure that will require an overnight stay, the support person may wait in the patient’s room, if it is available.
  • Visitors must be in good health. Visitors with fever, cough, shortness of breath, or other symptoms of respiratory illness will not be allowed to visit until they are well.
  • Visitors will be asked to complete a screening at the hospital’s entrance that will consist of answering questions related to symptoms of respiratory illness and a temperature check. Visitors with respiratory symptoms or a temperature of 100.4 or over will not be allowed to visit.
  • All persons in the hospital are asked to ensure a social distance of 6 feet or more from others.
  • All visitors are asked to wash or sanitize hands with an alcohol-based sanitizer before entering the facility, and before and after being in patient rooms.
  • Visitors are asked to wear face coverings while in the hospital. This can be a simple mask or a cloth mask. If a visitor doesn’t have a mask, one will be provided for them.
  • Pediatric and NICU patients are allowed to have both parents present at any time.
  • There may be special circumstances that require visiting outside of these guidelines. We will work on an individual basis to accommodate those needs. Please contact the House Supervisor at 801-317-7888 to discuss those circumstances.
  • Door Dash needs to contact the person to have them pick up the delivery at the front entrance. 
  • Flowers need delivered and recorded in the book by the Transporter or volunteer.
  • Vendors and visitors must have an appointment before visiting departments.
  • Employees may have one guest visit them.

St. Mark's Hospital

In order to protect our patients, visitors, physicians and caregivers from the spread of the coronavirus (COVID-19), we are enacting a modified hospital visitor policy.

We are allowing one visitor per patient. They must be 18+ except for special cases like end of life.

Timpanogos Regional Medical Center

We have moved to a more stringent level of visitor restrictions for the safety of our patients, staff and community members. We hope that persons who would normally have been able to visit, will understand the extreme importance of keeping their loved ones healthy during this unprecedented time. The new rules are as follows:

  • No visitors under the age of 18
  • Visitors are limited to one per patient.
  • Visitors must wear a mask at all times.
  • Visiting hours are 7:00AM to 7:00PM

If a patient or family member has an extenuating circumstance, we will work with them to accommodate their needs. Exceptions are being made in certain cases, they include:

  • Two parents can stay with a pediatric patient
  • Laboring mothers can have their support person and one other visitor
  • End of life situations
  • Emotional wellbeing

We appreciate your patience and support to help us maintain a safe environment for our patients, colleagues and care providers. We encourage, where possible, that persons utilize technology to connect with their loved ones in and out of the hospital. Thank you for supporting them at a distance during this challenging time!