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See below for specific information regarding a MountainStar Health location in your area.

Brigham City Community Hospital

In order to protect our patients, visitors, physicians and caregivers from the spread of the coronavirus (COVID-19), we are enacting a modified hospital visitor policy.

One visitor will be allowed for those admitted for inpatient services. Badges will be given to visitors indicating the room number of the patient they are visiting. One visitor will also be allowed to accompany patients accessing same-day medical services, and a partner and coach will be allowed for obstetric patients.

Cache Valley Hospital

In order to protect our patients, visitors, physicians and caregivers from the spread of the coronavirus (COVID-19), we are enacting a modified hospital visitor policy.

No visitors allowed at this time. Exceptions will be made for OB patients, Pediatric patients, and end of life situations.

Lakeview Hospital

In order to protect our patients, visitors, physicians and caregivers from the spread of the coronavirus (COVID-19), we are enacting a modified hospital visitor policy. We will now allow one visitor per patient in many areas of the hospital between the hours of 10:00am - 7:00pm. We reexamined our "no visitor" policy and felt it was appropriate and in our patient's best interests to begin allowing a visitor again.

This decision was made knowing that we have adequate PPE for staff and can provide each visitor with a mask to add additional protection. We will also be socially distancing any waiting areas and adding signage where needed to remind visitors of our increased precautions in the hospital. We will continue to perform a temperature check and symptom screening for every individual entering the hospital (including doctors and employees). Visitors will be required to check-in and out as well as wear a mask. While we can provide a mask, you are encouraged to bring your own.

This new visitor policy will not change our current process for same day surgery, outpatient services or the ER. Those waiting for a surgery patient or receiving outpatient services will be asked to wait in their car and will not be allowed to congregate in the waiting area. Our ER will continue to allow an individual to accompany the patient into the hospital and help provide needed patient information. The visitor will also be asked to wait in their car and not in the waiting area unless the patient is under 18 years old.

Lone Peak Hospital

Updated on December 10, 2020

Our commitment to the safety of all our patients, colleagues, and our community is our top priority. One way we reduce the risk of exposure to COVID-19 is by implementing visitor guidelines.

To enter into Lone Peak Hospital, visitors must–

  • Be over the age of 18. Minors under the age of 18 may not visit unless they are seeking care for themselves.
  • Be healthy. Visitor must be fever free for at least 24 hours or free from COVID-19 or influenza-like symptom.
  • Wear a mask. Your mask should cover both nose and mouth during the entire time you are in the hospital. If you do not have a mask, please ask any Lone Peak Hospital employee to get one for you.
  • Complete screening at the front entrance of the hospital. Your temperature will be checked and you will be asked a few questions about COVID-19 symptoms. If you have any COVID-19 or influenza symptoms, we ask you to not visit and reach out to your primary care physician for advice.
  • Wash their hands or use alcohol sanitizer before entering and after leaving our hospital to prevent the spread of viruses on high-touch areas.
  • Maintain social distance from others while in the facility. This includes staying six feet away from other guest and avoiding gathering in waiting rooms, lobbies, or cafeteria.
  • Not linger before or after visiting. When visiting go directly to the patient’s room and after your visit, please exit the hospital immediately.
  • If visiting with a COVID-19 positive or patient who is under investigation for COVID-19, these will be handled on a case by case basis. Please check with the patient care units’ director or charge nurse. If you visit, you will be considered potentially contagious. When returning to your home after visiting, we would recommend you self-isolate from the community. If you develop a fever, cough, or shortness of breath after your visit, please contact your primary care physician.

Additional Visitor Guidelines by Department

Emergency Department

  • Only one healthy visitor per patient

Surgical Services

  • Only one healthy visitor per patient

Imaging Department

  • One visitor will be allowed to accompany the patient if the patient is a minor or the patient needs assistance.
  • Outpatient OB Ultrasound scans – One visitor (husband or significant other)

Medical/Surgical, PCU, and ICU

  • Two healthy visitors at a time

Labor and Delivery

  • Two healthy designated visitors will be banded and allowed to enter the Labor and Delivery unit
  • A Doula will be considered one of the two visitors and must be healthy to enter the Labor and Delivery Unit

We ask that you comply with these guidelines for the safety of each patient, visitor, physicians and all employees of Lone Peak Hospital. Failure to comply with these guidelines may potentially result in your removal from the hospital.

Mountain View Hospital Payson

We have moved to a more stringent level of visitor restrictions for the safety of our patients, staff and community members. We hope that persons who would normally have been able to visit, will understand the extreme importance of keeping their loved ones healthy during this unprecedented time. The new rules are as follows:

  • Visitors are limited to 2 per Non-COVID-19 patient or mother/baby couplet for the duration of their stay.
  • Visitors must be the age of 18 or older.
  • All visitors must wear a face covering or mask and are encouraged to bring their own.
  • All visitors are screened for symptoms of COVID-19. We do not allow visitors that are ill or who suspect they may have COVID.
  • Waiting rooms are currently closed. Visitors should remain in the patient room as much as possible.
  • Visitors are not allowed for patients with suspected or confirmed COVID-19, except in the following cases:
    • In end-of-life patients with COVID-19, up to two visitors total will be allowed and protective equipment must be worn. These two visitors may not switch out with other visitors and must be over the age of 18.
    • Pediatric patients (under 18 years old), one designated visitor allowed throughout stay.
    • Emotional wellbeing.

We encourage, where possible, that persons utilize technology to connect with their loved ones in and out of the hospital. Thank you for supporting them at a distance during this challenging time!

Ogden Regional Medical Center

In an effort to continue avoiding the transmission of Coronavirus, while being sensitive to patient and family needs, Ogden Regional Medical Center’s visitation guidelines are as follows:

  • The minimum age for visitors is 18 years old.
  • Emergency Department patients may have one visitor stay with them, either in the patient’s room or in the waiting area.
  • A patient having an overnight stay in the hospital who has not been diagnosed with COVID-19 and is not being tested for COVID-19 may have one visitor in the room at a time. If there are multiple visitors, they should rotate their visitation and exit the facility and not congregate in public areas within the hospital.
  • Patients who have been diagnosed with or who are being tested for COVID-19 are not allowed to have visitors. However, we understand the importance of loved ones to someone in the hospital and we encourage use of our electronic visitation options. For more information, contact: 801-479-2127.
  • Patients having outpatient or surgical procedures:
    • May bring one support person with them who can wait in the hospital as long as they can maintain a social distance of 6 feet from others and wear a mask continually while in the hospital. Be advised that some of our waiting areas are small, and will not accommodate large numbers of people, so we recommend making other arrangements for waiting. We are happy to notify the patient’s support person when the procedure is complete so they can return to the hospital.
    • For patients having a procedure that will require an overnight stay, the support person may wait in the patient’s room, if it is available.
  • Visitors must be in good health. Visitors with fever, cough, shortness of breath, or other symptoms of respiratory illness will not be allowed to visit until they are well.
  • Visitors will be asked to complete a screening at the hospital’s entrance that will consist of answering questions related to symptoms of respiratory illness and a temperature check. Visitors with respiratory symptoms or a temperature of 100.4 or over will not be allowed to visit.
  • All persons in the hospital are asked to ensure a social distance of 6 feet or more from others.
  • All visitors are asked to wash or sanitize hands with an alcohol-based sanitizer before entering the facility, and before and after being in patient rooms.
  • Visitors are asked to wear face coverings while in the hospital. This can be a simple mask or a cloth mask. If a visitor doesn’t have a mask, one will be provided for them.
  • Pediatric and NICU patients are allowed to have both parents present at any time.
  • There may be special circumstances that require visiting outside of these guidelines. We will work on an individual basis to accommodate those needs. Please contact the House Supervisor at 801-317-7888 to discuss those circumstances.
  • Door Dash needs to contact the person to have them pick up the delivery at the front entrance. 
  • Flowers need delivered and recorded in the book by the Transporter or volunteer.
  • Vendors and visitors must have an appointment before visiting departments.
  • Employees may have one guest visit them.

St. Mark's Hospital

In order to protect our patients, visitors, physicians and caregivers from the spread of the coronavirus (COVID-19), we are enacting a modified hospital visitor policy.

We are allowing one visitor per patient. They must be 18+ except for special cases like end of life.

Timpanogos Regional Medical Center

We have moved to a more stringent level of visitor restrictions for the safety of our patients, staff and community members. We hope that persons who would normally have been able to visit, will understand the extreme importance of keeping their loved ones healthy during this unprecedented time. The new rules are as follows:

  • No visitors under the age of 18
  • Visitors are limited to one per patient.
  • Visitors must wear a mask at all times.
  • Visiting hours are 7:00AM to 7:00PM

If a patient or family member has an extenuating circumstance, we will work with them to accommodate their needs. Exceptions are being made in certain cases, they include:

  • Two parents can stay with a pediatric patient
  • Laboring mothers can have their support person and one other visitor
  • End of life situations
  • Emotional wellbeing

We appreciate your patience and support to help us maintain a safe environment for our patients, colleagues and care providers. We encourage, where possible, that persons utilize technology to connect with their loved ones in and out of the hospital. Thank you for supporting them at a distance during this challenging time!